(USA-CO-Silverthorne) Sales Associate II – Silverthorne CO

    Our company is a leading design house of modern luxury accessories andlifestylecollections, with a long-standing reputation built on quality craftsmanship.Defined by a free-spirited, all-American attitude, the brand approachesdesign with a modern vision, reimagining luxury for today with anauthenticity and innovation that is unique. All over the world, our name issynonymous with effortless New York style. We are part of a global house ofbrands powered by optimism, innovation, and inclusivity.The Sales Associate role is an integral part of the store’s overall successand efficiency: demanding direct attention to our brand commitment whenservicing our customers and driving results. Responsible for upholdingour Service and Selling Models, creating a positive firstimpression, building on-going customer relationships through a personalizedexperience, and leaving a positive, lasting impression.SALES FLOOR:* Understands organizational objectives and makes decisions that align withCompany priorities* Takes ownership and is committed to delivering results, while remainingactively aware of personal and store metrics; and creates personal sales andclienteling strategies in partnership with the management team.* Creates short- and long-term strategies to achieve personal metrics andperformance goals* Takes ownership of personal survey results and creates plans to improve andovercome areas of opportunity* Represents our company as a brand ambassador* Demonstrates our Selling and Service expectations at all times* Understands changes in local market with potential impact on businessperformance and supports the execution of local sales strategies and tactics* Drives business through sales strategies, clienteling, sourcing newcustomers and maintaining on-going productive relationships with customers* Creates positive impressions with customers by bringing best self to workthrough attire consistent with our Guide to Style* Builds credibility and trust as a personal fashion advisor by communicatingfashion awareness and a strong knowledge of competition.* Provides in-depth product knowledge, including features, benefits,current offerings, and overall product value.* Remains aware and is clearly able to communicate current pricing andpromotional strategy to customers.* Discusses product features and builds the sale by leveraging cross-sellingskills and abilities.* Cross-sells and encourages beneficial product add-ons that relate to thecustomer’s shopping needs* Sensitive to customers’ needs and tailors approach by reading cues* Attends to the unique and individual shopping needs of each customer.* Works with multiple customers simultaneously and breaks away as appropriate* Follows up with customers consistently and genuinely to influence/closethe sale* Flexes personal selling techniques to contribute to overall store financialresults* Builds lasting and loyal relationships with customers* Leverages our tools and technology to support relationship buildingand clienteling efforts* Creates enthusiasm and positivity for a shared vision and mission* Promotes and endorses a team selling environment* Fosters an environment of teamwork, trust and collaboration with internaland external customers* Remains solution oriented; is adaptable and flexible to changing businessand store needs* Welcomes feedback and adapts behaviors as appropriate* Maintains a calm and professional demeanor at all timesOPERATIONS:* Ensures all daily tasks are completed without negatively impacting serviceor our standards* Completes daily operational tasks including maintaining store (sales floorand backroom), cash wrap and visual merchandising to our standardsconsistently and in a timely manner* Maintains a clean and tidy selling floor at all times* Adheres to all applicable retail policies and procedures including POS,Operations and Asset Protection procedures* Replenishes inventory on sales floor as needed* Supports Store Inventory Process by processing shipment, stockingshelves

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